The following websites illustrate some examples of features we like:
NCSU Libraries: http://www.lib.ncsu.edu/ (Prominent search box, clear distinction between library navigation and college navigation, mouse-over dropdown navigation in library nav. bar)
McIntyre Library UW-Eau Claire: http://www.uwec.edu/Library/index.htm (Prominent search box)
U of A: http://www.library.arizona.edu/ (Prominent search box, mouse-over dropdown navigation in library nav. bar)
James Madison University Libraries: http://www.lib.jmu.edu/ (Prominent search box, Icons for some navigation)
UNC Libraries: http://www.lib.unc.edu/ (Prominent search box, Icons for some navigation)
Librarians Web Survey Responses:
What do you consider the main goal/purpose of our library website?
• Provide quick/easy look-up for resources: books, articles, ebooks and media.
• To enhance student learning. This should be the goal of the entire PC website. If we are truly a Learning College, then the entire focus of the PC website should be for learning.
• To provide instruction on information literacy principles/practices (citing tools, researching how-to guides/tutorials, etc.)
• To provide services via an online platform (ASK a Librarian, instruction and L122/Conference Room/Campus Vista Room booking, material suggestions, ILL, etc.)
• To allow for feedback on services/resources.
Why do you think our users come to the library website?
• I think they come to our page reluctantly, so we need to make it as simple as possible
• Looking for articles, books...
• I think the main reason users come to the library's website is to help them complete course-related assignments.
• To search for research information; To find out about library hours/facility; ASK a Librarian service; To book a room (instructors/faculty); to submit an ILL (not many but some); For citation guides (probably some instruction, too)
What do you like about our current website? (e.g. features, functionality, layout)
• I like the clean layout and the use of icons.
• Nothing jumps out to me.
• I like the way the information formats are delineated. Some instructors provide format requirements (books, articles, etc.) which help the library user know where to go to start their search.
• I like the Library quick links for details that aren't really a major resource necessarily but that complement or support the research process and/or use of the services the Library provides (Periodicals Title List, Request Forms, DBs by titles/subject, request forms)
• The top navigational areas seem to hit the main reasons students/faculty might be coming to the web site (as they should): Books, Articles, Research Help, Services, Classes & Instruction.
• I also like the fact that it isn't too busy - the navigation is clear, the center newsy area is less prominent. It is important to focus on key categories, because if a site is overwhelming with content (the main page especially), it can be hard for students to find things (lead to cognitive overload).
What do you dislike about our current website?
• How restrictive it is
• Lots of wasted space
• The picture on the main page takes up lots of good real-estate
• I dislike not having everything on one screen, I don't want to scroll. I don't like not having mouse over for Research Help, About the Library, etc. I sometimes wish the Quick Links were in alphabetical order.
• It looks outdated. It takes too many "clicks" to get to information. It's hard to use on a mobile device. The main page has redundant information.
• Don't like the way prime real estate is taken up by a large photo and the infrastructure of the PC site (the space and layout is too limited).
• Don't like the way it scrolls and shows the long list in the center of the page based on what navigation is like there once inside the site (or for whatever reason it does it).
• I think the PC infrastructure takes over the identity of the page. When on the Library site, one should be clear about that. Those tabs at the top leading to all things PC and the PC Library identifier is too small. While I understand the need for a PC presence so all their pages look the same (and students can easily see how to navigate to other key areas of campus), it should be less pronounced. It is important that students when at the Library site have navigation that keeps them there without confusion and that they see clearly it is the Library site.
• The font is too small.
• We need a better search mechanism for the site, preferably focusing on the Library web page(s). So, someone looking for citation guides can find them quickly, for example.
What functionality should our website contain?
• Mouse overs and search on the main page.
• Why should students have to click around until they can find a search box? We should have a prominent search box (QUICK SEARCH) on our main page to our catalog, our top general article databases, our encyclopedias, etc. We should have a mobile version of our website. We should have an immediate chat box, either through the Ask a Librarian pilot project or provided by PC librarians. Also, we should solicit feedback from our students via our website (Web 2.0). Our site needs to be more focused on learning.
• We need a better search mechanism for the site, preferably focusing on the Library web page(s). So, someone looking for citation guides can find them quickly, for example.
• We need a way to see what categories contain without having to commit to clicking on a link.
• We need a quality one search product to complement our individual resources links (books, articles, etc.).
• Any service we offer should have an online form supporting it (Reserves, One on One Library appointments, etc.. can't think of everything here but just to jot down the idea).
